Official Document

Raya88 Terms and Conditions – Complete Gaming Platform Rules Guide

Before using the raya88 platform, please read these Terms and Conditions carefully. This document outlines the rights, responsibilities, and policies governing each member's use of all raya88 services.

Six Key Points in the raya88 Terms and Conditions

Eligibility & Account Registration

Minimum age requirements, identity verification requirements, and the registration process that each new raya88 member must complete.

Deposits & Withdrawals

Accepted payment methods, transaction limits, processing times, and withdrawal procedures applicable to all members.

Bonuses & Promotions

Bonus eligibility requirements, wagering requirements, bonus validity periods, and prize claim procedures that must be followed.

Account Security & Privacy

Members' responsibilities in safeguarding their account, password policies, and data protection measures practised by raya88.

Game Rules

Fair usage policy, prohibition of system manipulation, category-specific game rules, and actions to be taken in the event of fraud.

Responsible Gaming

Raya88's commitment to responsible gaming, available self-control tools, and voluntary account closure procedures.

Updated: January 2026

1 General Terms and Acceptance

Welcome to raya88. By accessing, registering for, or using any part of the raya88 platform — including the official website at raya88.onl, the mobile app, and all related services — you hereby agree to be bound by the Terms and Conditions set out in this document.

These Terms and Conditions constitute a valid and binding agreement between you ("Member" or "User") and raya88 ("Platform", "we", or "the company"). If you do not agree with any part of these Terms, you are required to refrain from using the raya88 platform.

Important Note: These Terms and Conditions should be read together with the raya88 Privacy Policy and Responsible Gaming Policy, all of which form the entire agreement between you and the platform.

Raya88 reserves the right to amend, update, or replace these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Your continued use of the raya88 platform following any amendment constitutes your acceptance of the changes.

2 Eligibility & Account Registration

To register and use raya88 services, you must meet the following eligibility requirements:

  • Be at least 18 years old or the legal gambling age in your country of residence, whichever is higher.
  • Not a resident of any country or region where the use of this service is prohibited by local laws or regulations.
  • Have full legal capacity to enter into a valid and binding agreement.
  • Not currently on any self-exclusion list or gambling limit program imposed by any relevant authority.
Warning: raya88 takes age verification very seriously. Any attempt to register by an underage individual will result in immediate account closure and forfeiture of all remaining funds.

During registration, you are required to provide accurate, complete, and up-to-date information. raya88 reserves the right to request identity verification documents (KYC) at any time, including copies of your ID card, passport, or other supporting documents. Failure to provide the requested documents within the specified timeframe may result in account suspension or closure.

Each individual is only permitted to hold one account only at raya88. Multiple account registrations by the same individual — whether using different names, email addresses, phone numbers, or payment methods — are strictly prohibited and may result in the closure of all associated accounts and forfeiture of any wins or fund balances.

3 User Account & Responsibilities

Once your account has been successfully registered, you are fully responsible for all activity that occurs within it. This includes all betting, financial transactions, and communications made through your account.

  • You must keep your account password secure and must not share your login credentials with any other party.
  • Raya88 shall not be liable for any losses arising from unauthorized access to your account due to your own negligence.
  • If you suspect your account has been accessed without authorization, contact the raya88 support team immediately.
  • You are not permitted to sell, transfer, or assign your raya88 account to any other party under any circumstances.
Two-Factor Authentication: raya88 offers two-factor authentication (2FA) as an additional security layer for your account. We encourage all members to activate this feature to protect their account from unauthorized access.

4 Deposits & Withdrawals

Raya88 supports a wide range of payment methods commonly used in Malaysia, including DuitNow, FPX, Touch 'n Go eWallet, Boost, and direct bank transfer. All transactions are processed in Malaysian Ringgit (RM) with no hidden currency conversion fees.

Deposit Policy:

  • The minimum deposit amount is RM 20 per transaction, unless otherwise stated in specific promotional terms.
  • Deposits are typically processed instantly or within 15 minutes, depending on the selected payment method.
  • You may only deposit funds from a bank account or payment instrument registered in your own name.

Withdrawal Policy:

  • Withdrawal requests will be processed within 1 to 3 business days after identity verification has been successfully completed.
  • The minimum withdrawal amount is RM 50 per transaction. The daily maximum limit depends on your account tier and KYC verification status.
  • Raya88 reserves the right to request additional document verification before approving any withdrawal request that exceeds a specified limit.
  • Funds must be withdrawn to the same bank account used for the deposit, for fraud prevention purposes.
Important: raya88 enforces a strict anti-money laundering (AML) policy. Any suspicious transactions will be investigated and reported to the relevant authorities in accordance with legal requirements.

5 Bonuses, Promotions & Rewards

Raya88 offers a variety of bonuses and promotions from time to time for both new and existing members. All bonuses are subject to the specific terms set out in each promotional offer.

  • Wagering Requirement: Most bonuses carry a wagering requirement that must be met before winnings derived from the bonus can be withdrawn. These requirements are clearly stated in the terms of each promotion.
  • Validity Period: Bonuses have an expiry period. Unused bonus funds that are not utilized within the stipulated timeframe will expire automatically without any compensation.
  • One Bonus Per Household: Only one account per IP address, device, or residential address is eligible to claim each bonus offer, unless otherwise stated.
  • Bonus Abuse Prohibition: raya88 reserves the right to void bonuses and close the account of any member found to be abusing or manipulating the platform's promotional system.
Tip: Always read the full terms of each promotion before accepting it. If you are unsure about any conditions, contact the raya88 support team, available 24/7.

6 Game Rules and Fair Use

All games on raya88 operate using a Random Number Generator (RNG) that has been audited and certified by an independent accredited body. This ensures that every game outcome is truly random and cannot be manipulated by any party.

  • The use of automated software, bots, scripts, or any tools designed to gain an unfair advantage in games is strictly prohibited.
  • Any form of collusion between players to defraud the system or other players is a serious violation of these Terms.
  • In the event of a technical malfunction or system error affecting game outcomes, raya88 reserves the right to void the affected round and refund the bet to the member's account.
  • The final decision of raya88 management in any game-related dispute is conclusive and binding.

7 Accepted Member Behaviour

Raya88 expects all members to act respectfully and responsibly while using the platform. The following actions are prohibited and may result in account suspension or closure without warning:

  • Using abusive, threatening, or offensive language toward support staff or other members.
  • Using a false identity or misleading information during registration or in communications with raya88.
  • Attempting to hack, attack, or disrupt the technical infrastructure of the raya88 platform.
  • Spreading false or misleading information about raya88 on social media platforms or other communication channels.
  • Using the raya88 platform for any activity that violates applicable laws or regulations.

8 Data Security & Privacy

Raya88 takes the security of members' personal data very seriously. All information collected during registration and platform use is protected by 256-bit SSL encryption and stored on secure servers.

  • Raya88 will not sell, lend, or disclose your personal information to third parties without your consent, unless required by law or court order.
  • The collection and processing of your personal data is carried out in accordance with the raya88 Privacy Policy, which can be found on the relevant page.
  • You have the right to request access to, correction of, or deletion of your personal data by contacting our support team.
Security Commitment: raya88 implements 24/7 real-time security monitoring to detect and prevent any suspicious access or activity on our platform.

9 Responsible Gaming

Raya88 is committed to responsible gaming practices and the well-being of all members. We believe that gaming should be purely a form of entertainment, not a source of income or a means to overcome financial difficulties.

Raya88 provides the following self-control tools to help members manage their gaming habits:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits to control your spending.
  • Session Time Limit: Set reminders or time limits for your gaming sessions.
  • Temporary Break: Temporarily suspend access to your account for a set period of time if you feel you need a break.
  • Self-Exclusion: Apply for permanent self-exclusion from the platform if you feel that gaming has negatively impacted your life.
Get Help: If you or someone you know is experiencing issues related to gambling, please contact the nearest Gambling Addiction Treatment Centre or speak with the raya88 support team for further guidance.

10 Account Closure and Suspension

Raya88 reserves the right to suspend or close the account of any member at any time for the following reasons:

  • Violation of any provision under these Terms and Conditions.
  • Confirmation that a member has provided false or misleading information during registration.
  • Detection of fraudulent activity, money laundering, or any other illegal activity conducted through the platform.
  • Requests from relevant regulatory or law enforcement authorities.

Members who wish to voluntarily close their account may do so at any time by contacting the raya88 support team. Any valid remaining balance will be returned to the original payment method within the stipulated timeframe, upon completion of the required verification process.

11 raya88 Liability Limits

Raya88 shall not be liable for any loss or damage — whether direct, indirect, incidental, or consequential — arising from:

  • Service disruptions or temporary platform downtime caused by scheduled or unplanned technical maintenance.
  • Delays or errors arising from the failure of third-party payment systems beyond raya88's control.
  • Unauthorized access to your account resulting from your own negligence in safeguarding your login credentials.
  • Losses incurred as a result of your own gambling decisions.

Raya88's maximum liability under any circumstances shall not exceed the total amount you have deposited in the 30 days prior to the relevant claim being made.

12 Amendment of Terms and Governing Law

Raya88 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Members will be notified of significant changes via in-platform notifications or their registered email. Continued use of the platform after such amendments take effect constitutes your acceptance of the revised terms.

These Terms and Conditions, along with all disputes arising from them, are governed by and interpreted in accordance with applicable law. Any dispute that cannot be resolved amicably between a member and raya88 shall be referred to binding arbitration in accordance with the procedures established by the platform's management.

Contact Us: If you have any questions regarding these Terms and Conditions, please contact the raya88 support team via the in-platform live chat or our official email. We are available 24 hours a day, 7 days a week.

Understood Our Terms? Time to Get Started

Create your raya88 account today and enjoy a safe, fair, and exciting online gaming experience alongside more than 500,000 members who have trusted our platform.

Bahasa Melayu